Privacy policy
We do not store the credit card details of our customers. Our company doesn't share customer details with third parties.
Admissions
Pets should arrive before 3:00 pm to give your cat plenty of time to settle, we reserve the right to refuse to accept late arrivals.
Pre-booking visits
We encourage you to visit us
before boarding your pet for the first time. We are happy to show you round the cattery and answer your questions. Please call us to arrange a convenient time for viewing. Viewing is by appointment only.
Whilst visiting, please respect the privacy of our resident guests. Although some cats welcome attention from strangers, others find it stressful and dislike unwanted attention.
Vaccinations
All cats must be fully vaccinated against Feline Enteritis and Feline Influenza. We recommend vaccination against Feline Leukaemia. Please bring your vaccination certificate when you bring you cat in for boarding.
If your cat is on a prevention programme using Frontline or similar, please bring the pipettes so we can maintain treatment if necessary.
Charging policy
We charge for all the days of your pet's stay with us.